We all know that uncomfortable feeling – we have to have one of those uncomfortable conversations with our children or our students. Whether it is discussing substance use, challenging behaviors, dealing with peer pressure, family issues, loss and trauma, or substance abuse, it can be difficult to find the words, tone, and context. This webinar will consider how to set the stage for having meaningful and successful conversations even around difficult topics. You will learn about timing, language, the critical role of empathetic listening, and validation. Developmental issues as they impact how much we say to children of various ages will also be included.